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news from Quayside
news from Quayside
- Website maintenance
Quayside Windsurfers does its best to maintain the products on the website, but reserves the right to withdraw any product at any time from sale. - Out of stock
In the event of a customer ordering a product previously sold, Quayside Windsurfers will not process the payment but cannot be held liable for compensation. - Tutorials
Quayside Windsurfers offer tutorials on our website for guidance only. We cannot be held liable for any injuries or loss's incurred from watching our tutorials. We offer a 10-day exchange offer on selected products. - 10-day exchange
The 10-day exchange offer allows you to exchange your chosen product for another product no less than 75% of the original purchase price, provided the initial product is still in its original packaging and undamaged. A £40 charge will always be applied to cover handling and postage. The management reserve the right to decline this offer on the grounds of unfair return. - Free UK mainland only delivery and shipping
We will send items out only once. If an item is returned for exchange, any further shipping costs will be charged to the customer. We will deliver the item once shipping has been paid for.
We offer free UK mainland only delivery on any product sold over £150. This offer is a 3-4 day delivery service administered by a third party. Boards are excluded from this offer to keep our prices as competitive as possible. New full price boards still have free delivery. We do not guarentee delivery within this period and cannot be held liable if the product takes longer up to a limit of 21 days.
We will send items out only once. If an item is returned for exchange, any further shipping costs will be charged to the customer. We will deliver the item once shipping has been paid for. The upgrade delivery service is administered by TNT and any claims must be made against them regarding late delivery or damage.
We can deliver to addresses off the UK mainland but at an extra cost. Please refer to the item for the additional delivery cost or call our shop for details. For international shipping please call our shop and we can quote on a 'case by case' basis. - Data Protection Act
Quayside Windsurfers operate within the Data Protection Act, and therefore will not pass on your details to any other party. - 3 year warranty
Quayside Windsurfers exclusively offer a 3 year warranty on selected Severne sails. For full details of this offer refer to the sticker on every sail supplied, or call our staff. - Cashback Offer Details
Our Cashback offer only applies to selected products which will specifically say that it has a Cashback attached to it. You will pay Quayside Windsurfers the Online price plus delivery if applicable. We will then send you a cheque to the billing address for the Cashback amount. Cheques will not be sent to any other address other than the billing address. Cashback offers are only open to customers who join our discount club by logging in and having a valid password. Duplicate cheques cannot be issued for any reason. For further details please contact Neil at Quayside Windsurfers. - Refunds
Please note only Neil at Quayside Windsurfers can authorise any refunds. A receipt will always be required before any refund is made. For mail order and website sales a copy of the receipt must first be sent to Quayside Windsurfers for validation prior to the product being returned to us. We will then contact you to arrange the refund. We reserve the right to refuse a refund once the product has been returned to us. We will always explain how we came to our decision with you.
Items returned without fault will be credited with Gift Vouchers to the value paid minus any shipping costs.
Windsurfing tutorial movies and tutorials. Including how to rig a sail and choosing the best windsurfing board.
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View the tutorials >
Your windsurfing photo gallery from around the world. Show us where you've sailed.
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View the photos >
Read the Quayside Windsurfers blog of windsurfing and windsurfing related news.
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Read the blog >
Get accurate and up-to-date UK weather and find the best winds for windsurfing.
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Check the weather >
Learn new skills with our tailored packages.
Tuition packages >
Tuition packages >
